Adobe Marketing Cloud Community

Welcome to the community for the Adobe Marketing Cloud. It's your place to learn about our suite of digital experience solutions, talk with other customers, exchange examples, share experiences and get help from the Adobe experts.

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Select a community:

marketing reports and analytics, ad hoc analysis, data workbench, data connectors, data warehouse, tag management, report builder

sites, assets, apps, AEM Forms, communities

profile management, dynamic tag management, contextual activation, mobile services, asset sharing, solution collaboration, user management and security, third party integration

social management, display management, search management, audience management, performance management, retail optimization, integrated analytics

management and governance, listening and moderation, publishing and ads, application builder, social analytics, social campaigns

AB testing, multivariate testing, rules based targeting, geotargeting, recommendations, automated personalization


02:04 AM
Admin Site pages not working


i have issue can any one help me .

when i opening my webpages through site admin it's  opening .But showing blank page.

if i opened web page through crxde Lite /content page it's working fine .so help me what is the problem in my site admin page.


Thank you




08:43 PM
Problem with encoding


I have a problem with encoding of content in CQ5 with which i hope you can help... My back end was developed in an encoding supporting special chars for certain nations like nordics. the content on CQ5 though was uploaded in an encoding different from the backend, so now we have the urgency to export/convert the encoding/import somehow back into CQ5 . is it possible in a bulk mode? I can apply the script on the cached content as these are flat files, but i dont know how to do that in CQ5 master content so to speak. ... any hint or pointers to useful resources here would be much appreciated.... many thanks!


02:51 PM
Lightbox issues with the DAM - not working on publish

Hey everyone, I've got a clean version of AEM 6.0 installed as a DAM server with author and publish instances running. Unfortunately, I've run into an issue where the lightbox action works fine in author but is dead as a doornail (Halloween reference) in publish.  Any thoughts on what might be causing the disruption?

Many thanks in advance!


02:40 PM
500 Internal server error when using Genesis connector

I am getting an error when attempting to use the Genesis connector between Neolane/Campaign and Analytics.  

I have only been able to capture the response XML:

<?xml version='1.0'?><SOAP-ENV:Envelope xmlns:xsd='' xmlns:xsi='' xmlns:ns='urn:xtk:queryDef' xmlns:SOAP-ENV=''><SOAP-ENV:Body><ExecuteQueryResponse xmlns='urn:xtk:queryDef' SOAP-ENV:encodingStyle=''><pdomOutput xsi:type='ns:Element' SOAP-ENV:encodingStyle=''><workflowLog-collection><workflowLog activity="writer2" id="22851122" logDate="2014-10-16 13:25:14.647Z" logType="2" message="[0/0] record(s) processed (step 'Snapshot')"/><workflowLog activity="writer2" id="22851120" logDate="2014-10-16 13:25:14.597Z" logType="2" message=": Insertion of 0 record(s) 'Snapshot' step)"/><workflowLog activity="writer2" id="22851119" logDate="2014-10-16 13:25:14.593Z" logType="2" message=": updating 0 record(s) ('Snapshot' step)"/><workflowLog activity="writer2" id="22851118" logDate="2014-10-16 13:25:14.590Z" logType="2" message=": 0 record(s) unchanged ('Snapshot' step)"/><workflowLog activity="js22" id="22851114" logDate="2014-10-16 13:25:14.433Z" logType="0" message="JavaScript: error while evaluating script 'webAnalyticsSendMetrics/js22'."/><workflowLog activity="js22" id="22851113" logDate="2014-10-16 13:25:14.430Z" logType="0" message="An error occurred: Communication error with server: Please make sure it is correctly configured.

Code HTTP 500
{&quot;error&quot;:{&quot;code&quot;:500,&quot;message&quot;:&quot;Internal Server Error&quot;}}
."/><workflowLog activity="js22" id="22851112" logDate="2014-10-16 13:25:10.690Z" logType="2" message="Sending of campaign attributes."/><workflowLog activity="js22" id="22851108" logDate="2014-10-16 13:23:36.553Z" logType="0" message="JavaScript: error while evaluating script 'webAnalyticsSendMetrics/js22'."/><workflowLog activity="js22" id="22851107" logDate="2014-10-16 13:23:36.550Z" logType="0" message="An error occurred: Communication error with server: Please make sure it is correctly configured.

Code HTTP 500
{&quot;error&quot;:{&quot;code&quot;:500,&quot;message&quot;:&quot;Internal Server Error&quot;}}
."/><workflowLog activity="js22" id="22851106" logDate="2014-10-16 13:23:31.740Z" logType="2" message="Sending of campaign attributes."/><workflowLog activity="js3" id="22851100" logDate="2014-10-16 13:21:03.787Z" logType="2" message="Status=, fileID="/><workflowLog activity="js3" id="22851099" logDate="2014-10-16 13:20:55.890Z" logType="2" message="Sending of campaign indicators."/><workflowLog activity="js3" id="22851098" logDate="2014-10-16 13:20:55.887Z" logType="2" message="-&gt; (10/16/2014,gcc_DM7938,76,76,76,87,56,9,8,8,0,0)"/><workflowLog activity="js3" id="22851097" logDate="2014-10-16 13:20:55.883Z" logType="2" message="-&gt; (10/16/2014,gcc_DM7934,68,68,68,77,41,3,3,3,0,0)"/><workflowLog activity="js3" id="22851095" logDate="2014-10-16 13:20:55.880Z" logType="2" message="-&gt; (10/16/2014,gcc_DM7925,64,64,64,150,44,68,44,38,0,0)"/><workflowLog activity="js3" id="22851096" logDate="2014-10-16 13:20:55.880Z" logType="2" message="-&gt; (10/16/2014,gcc_DM7927,112,112,112,325,84,144,80,70,0,0)"/><workflowLog activity="js3" id="22851093" logDate="2014-10-16 13:20:55.877Z" logType="2" message="-&gt; (10/16/2014,gcc_DM8087,99,99,99,94,46,36,20,16,0,0)"/>



Why am I unable to send the attributes to the Analytics server?  What caused the 500 error when the call is being made?

12:32 PM
How to remove "rep:policy" node?


I want to remove "rep:policy" node.

Is there a way to remove this node, except uploading package with overwrite mode?


04:08 AM
SideKick not working properly



while i am in webpage my sidekick is not working properly, i added screenshot of how it is showing when i am in my web page. if anyone knows why this problem occurring pls help me to get rid of from this. 

04:10 AM
Product Finding Method

Hello Dears,

I have an issue with product finding method it's not counting the orders and the revenue.

Can you help me on that

04:24 PM
Block Image Request

We have a 3rd party security scanner tool that crawls our site.  They are filtered out of our data set using our bot rules.  However, we are still billed for all of the server calls even though the traffic is flagged as a bot.  Is there anyway to turn off the image request so we will not be billed for the server calls it generates? 

12:31 PM
UV's and Visits are returning 0 figures

Pageviews appear to be appearing just fine, but UV's and visits are rendering 0 - anybody else having the same issue currently? (see attached)

04:49 PM
Page forward doesn't happen when the file size is larger than 5 mb

1. I have a form with multipart/form-data which posts to a servlet.

2. The servlet processes the request and forwards to a page.

I have written a custom servlet that extends a SlingAllMethodsServlet.

In the servlet I am checking wether it is a multi part 

                List<File> attachedFiles = new ArrayList<File>();

                Map<String, RequestParameter[]> params = request.getRequestParameterMap();
                Map<String, String[]> parameterMap = null;

                for ( Map.Entry<String, RequestParameter[]> pairs : params.entrySet()) 
                    String key = pairs.getKey();

                    if(key.equals("fileName1") || key.equals("fileName2") || key.equals("fileName3"))
                        RequestParameter[] paramArray = pairs.getValue();
                        if(paramArray != null && paramArray.length > 0)
                            RequestParameter param = paramArray[0];
                            InputStream inputStream = param.getInputStream();

                            if(inputStream.available() != 0)
                                final File tempFile = File.createTempFile(PREFIX, SUFFIX);
                                try (FileOutputStream outputStream = new FileOutputStream(tempFile)) 
                                    IOUtils.copy(inputStream, outputStream);

                                forwardToThankYouPage(request, response, thankYouPagePath);






for some reason the  forwardToThankYouPage does not work when the file size is larger than 1 mb. For files of 100bytes the process run's just fine.

Can some one help me figure out.




11:10 AM
How to secure the s_cc & s_sq cookies

Is there a way to encrypt these two cookies using the standard secure flag?  What about httponly?

11:00 PM
Is there any free training for adobe Social ?

We want to know more about Adobe Social. Is there any free tutorial or demo for adobe Social?




03:57 PM

Where and When is training for adobe Social available?



11:57 AM
Adaptive forms sample, data model not displaying

I have installed AEM 6.0 quickstart, and also installed the example described here:

I am able to open the adaptive form for edit, however the adaptive form data model tab (on left hand side) is blank, screenshot attached.  Also, there is a warning: "Unable to generate JSON from Template provided in Adaptive Form.  Please see the server logs for more Information".

I couldn't find further information in the logs.

Has anyone had issues using the sample adaptive form described in the link above?


11:01 AM
How to integrate login module with external user system exposed as RESTful API in AEM 6.0?

I'm researching how to integrate or custom login module in order to work with external user system exposed as RESTful API.

I saw AuthenticationHandler interface but it seems that it only extracts credential from user request. Then build and send the AuthenticationInfo object to CRX login module for authentication & authorization. I stuck in at this point.

Do anyone know a solution for this one in AEM 6.0 ?

thanks and appreciate your help.

12:39 PM
Adobe Social Newsletter for Oct 2014

Check out the October 2014 edition of the Adobe Social Newsletter where we cover:

  • The new Campaign Code Parameters
  • Our new partnership with Bitly
  • What social buzz is saying about this season's lackluster TV shows
  • Ello!
  • And a case study from BET Networks

For more social media news, head on over to our blog.

02:44 PM
Adding data elements to msbox.js via mboxParameters() function

I want to load some data elements into my mbox.js so that I can access them from every mbox. 

The satellite calls are


The interface doesn't provide a syntax for multiple parameters.

10:22 PM
Social for crisis management?

Looking for creative ways to leverage AS for closely monitor ad-hoc phenomenon and crisis management.

What's the best way to allow users create ad-hoc searches based on random keywords and start doing analysis? Is setting up new buzz report the best way?

12:33 PM
Geo Targeting by Postal Code

Can you still geo target by postal code in the new Target workflow? Whenever I enter in a Canadian postal code I receive a message saying the "zip code" is invalid. I also no longer see options to geo target by longitude/latitude as a work around - is this no longer available in the new workflow? I tried logging into the old Target workflow and I'm not seeing any geo targeting options to segment on. Does anyone know how to create a campaign that targets at the zip/postal code level in Canada?


03:26 AM
How make a site more visible in the market?

We are working on a newbie dating site. I know that their is great competition on dating sites. But i also know here marketing gurus are sitting. Please guide me. How to give boost to this site??? Every input will be appreciate.


02:38 PM
DTM + Google Analytics config for multiple property IDs

We have a global property ID and site level IDs and I'm looking for the best way to implement.

Examples that need to be covered:

  • - property ID 1
  • - property ID 1 + property ID 2
  • - property ID 1 + property ID 3

The scripts on the page should not duplicate Google Analytics code, it should simply send 1 or more property IDs in the single call.  I have tried using rules to insert a second ID, but that doesn't seem to work.  I don't want to have to setup a unique property in DTM and a unique cloud config in AEM.  I want to control the filter on DTM and use a single cloud config on AEM if possible

Environment:  Pages are in AEM and the scripts are loaded by the ACS Commons DTM cloud configuration service.

06:50 AM
Is there a way to load Adobe Test & Target data into Tableau for reporting/analysis?

Our team uses Adobe Test & Target to target banner ads at certain “persona groups.” These banner ads are in hundreds of different campaigns. We pull metrics from the tool such as banner impressions and click-thru-rate %s for each of the persona groups for comparison.


As of now, the process is very tedious as we have to pull each number manually from the tool. We’d like to automate the process somehow. Is there a way we can automatically load the T&T data into Tableau for analysis? Ideally, the data would be refreshed and updated from time to time, but if not, even a one-time pull (i.e., one-time data extract) would be great.


As far as I'm concerned, Adobe Target doesn't have any aggregate data reporting option to include metrics for ALL campaigns and metrics for each of the persona groups).

10:18 AM
mboxPC/pcid functionality doesn't appear to work

Hi - we have a test that spans 2 different browsers - the 1st is IE that powers a desktop application and the 2nd is the user's default browser. The test starts inside IE and finishes on the user's 2nd browser. We've read all the documentation that is available (which isn't much) for doing this kind of stuff and we're tried every permutation of setting mBoxSession, mBoxPC and nothing seems to work. At best the functionality seems to work intermittently. When the user's pcID and session ID are matched across browsers I'd expect to see conversion activity attributed to the campaign but it's not.

Anyone on here had experience with this?

Thanks, Richard

06:27 AM
How to optimize my site for search engines

My website URL is & please help me in optimizing these URLs.

11:37 AM
Why I can't export from PDF to Word?

I bought Adobe ExportPDF and I can't export from PDF to DOCX.

05:27 AM
DTM: cookie lifetime for s_fid is 5 years (instead of 2y)


just noticed that the cookie lifetime for s_fid (fall-back visitor id) is 5 years. In documentation its 2 years, which is privacy standard for EU/Germany (24 month):

s_fid=3ED0DFXXXX; expires=Mon, 19 Nov 2018 16:04:18 GMT; path=/;

  • Setting the cookie lifetime in DTM Adobe Analytics seems only to influence the s_vi.
  • Legacy javascript implementation (s_code.js) sets lifetime of s_fid correctly to 2 years, so it seems a bug of DTM?

Any alternatives/ideas to change the cookie lifetime of s_fid in DTM?



04:28 AM
CQ5 Author Clustering


I need some help related to CQ5 Authoring. I have created 2 clusters in which each cluster is having 1 Author Instance and 2 Publisher Instances. The use-case here is to deploy author clustering between two author nodes part of 2 different clusters.

Is this scenario possible ??